How We Developed Applications for Swiss Life Select
- creating a client profile
- collecting client data
- evaluating the financial situation of the client
- proposing suitable solutions based on the current financial situation
- communicating with the central system
Satisfaction with the proposed solution
Before the actual implementation of the selected solution, detailed technical and business discussions always take place, along with thorough contemplation of the suitability and sensibility of the considered options. We most appreciate the comprehensive view of the situation and the respect for our needs as a customer. We have never experienced receiving a pre-developed "off-the-shelf" product from the company, which they would try to quickly capitalize on. They always seek solutions tailored to the needs of our company. In our experience, Orgis's interest in customer satisfaction (our organization) comes before their own economic interests.
Satisfaction with the company's philosophy and approach to cooperation standards
When Orgis took over the management of the FE part of the consulting tool application iFin from the previous supplier, the project and application were almost on the brink of closure. Over 2 years, we managed to not only save the project with Orgis but also to transform the iFin tool into a showcase of IT product development in our company, thanks to the new setting (adherence to the highest project standards and demanding the best possible technological standards from other suppliers).
Satisfaction with the professionalism of the team members
Whether it was about resuscitating the iFin project or developing a new AML module, we always got the best people in the market. In their own fieldwork as well as in personal meetings, everyone acts very professionally and consistently as "One man", regardless of professional specialization. In difficult situations, they can act rationally without undue emotions and always do their utmost to ensure we as a customer are satisfied. Every team member I personally met convinced me that they are a valuable and beneficial "building block" of the project.
Satisfaction with the economics of cooperation
Rated in stars, Orgis would get 5 out of 5 from us. Companies that would refuse to continue a contract (which is a golden goose for the supplier) because it does not make economic sense for the customer could be counted on the fingers of one hand. Orgis is one of these companies. They place great emphasis on economic benefits, sensibility, and financial efficiency.
I personally attended meetings with top management where the participation of Orgis in the project was weighed in case it would not make long-term economic sense for our company. This special sense for efficiency and sensibility of the customer's expended resources has saved us considerable sums in budgets countless times. In financial matters, they rely on clear and transparent communication, timely escalation of problems, and avoidance of counterproductive solutions. Every spent crown is subjected to a return on investment test several times.
Personal comment by JCH
I am very glad that I can collaborate with Orgis on projects. Over the past 3 years, thanks to the experience of cooperation with Orgis, I have managed more projects and simultaneously learned many new skills that I can further utilize. I thank Milan Brych and the entire team for the productive years of cooperation.